When demand for appointments is very high, we operate a system of triage for all requests to see a doctor with a new problem. This is designed to provide access to the most appropriate doctor at the soonest available time that is convenient to you.
Triage involves speaking to a nurse or doctor when you want to book an appointment.
For new problems, we will organise for you to be seen by the Urgent Care GP or a nurse as appropriate as soon as possible and certainly within 48 hours.
For ongoing problems, a Health Care Administrator will try to book an appointment with your usual doctor in the next available appointment.