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When demand for appointments is very high, we operate a system of triage for all requests to see a doctor with a new problem. This is designed to provide access to the most appropriate doctor at the soonest available time that is convenient to you.

Triage involves speaking to a nurse or doctor when you want to book an appointment.

For new problems, we will organise for you to be seen by the Urgent Care GP or a nurse as appropriate as soon as possible and certainly within 48 hours.

For ongoing problems, a Health Care Administrator will try to book an appointment with your usual doctor in the next available appointment.

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