Your mental health matters!

If you or someone you know is struggling with their mental health, please see the following mental health and wellbeing support services.

999 – If you or someone you know is in immediate danger to others or themselves.

Telford & Wrekin IAPT Service (16 or over) – NHS talking therapies is a programme designed to increase the availability of talking therapy treatments. They aim to provide telephone assessment for everyone within four weeks of contacting the service.

You can refer yourself directly to an NHS talking therapies service without a referral from a GP, or a GP can refer you.

To self-refer contact – 01952 457 415 or

For more information go to:

Beam (service for young people (under 25’s)) – Beam can support with anything relating to emotional wellbeing. They offer face to face sessions at their drop-in centres. These are located in Wellington and Shrewsbury. They also offer virtual face to face session which are pre-booked appointments.

You can self-refer through this service and on the below website can register with BEAM to access their services: BEAM Shropshire, Telford, Wrekin | The Children’s Society (

This service is open every day except Fridays and Sundays.

For more information go to:

Crisis support services.

Shout – Shout is a crisis support text line that provides free, confidential support 24 hours a day via text. Text SHOUT to 85258 in the UK to text with a trained Crisis Volunteer.

(Crisis Text Line is not a replacement for long-term counselling, in-person therapy, or a friend)

Childline – Childline is a free, private, and confidential service that you can access online and on the phone. They can provide help and support for people up to their 19th birthday. They can support with a number of issues such as bullying and abuse, mental well-being, your body, and puberty.

Get a 1-2-1 counselling chat online: or contact them by phone on: 0800 1111

Telford Mind – Telford mind has a listening line that anyone can call if they are struggling open between 10am-5pm Monday to Friday. Call 074348692123