Getting active can be difficult. Please see information below about the ‘Ramblers Wellbeing Walks’ that run locally. These are short free walks to help you get and stay active at a pace that works for you. There is even one that runs on our doorstep every Tuesday from the Sambrook Centre in Stirchley.
Following the global IT outage on Friday 19 July 2024, we can report that EMIS – the appointment and patient record system – is now up and running for GP practices, community pharmacies, and the Prescription Ordering Direct (POD) service.
However, please note that disruption does continue for these services due to the backlog of work that has been created by the outage.
The POD team has been working over the weekend to ensure recent prescription orders are processed and staff have also been redeployed to manage the situation. Delays should be expected in the authorising and dispensing of medications, and where GP practice and community pharmacy colleagues are needing to input paper records, taken during Friday’s outage, onto their systems.
Patients are asked to only order repeat prescriptions when they are needed to ensure the services are able to prioritise those which are urgent.
Teams are working incredibly hard to work through the backlog so please be mindful of this should you need to use these services over the coming week and be understanding when speaking to staff.
Please continue to attend any arranged healthcare appointments unless informed otherwise and use the healthcare service which best suits your needs including your local pharmacy and NHS 111 online or call 111 for urgent health advice as normal. To find out which service is right for you, we have put together the following guide to help: ‘Think Which Service’.
Remember, 999 and A&E are for emergency, life-threatening illnesses only.
Thank you for your support.
Please see information below about Family Health Awareness event coming to Telford. Lots of fun to be had for all the family.
If you or someone you know is struggling with their mental health, please see the following mental health and wellbeing support services.
999 – If you or someone you know is in immediate danger to others or themselves.
Telford & Wrekin IAPT Service (16 or over) – NHS talking therapies is a programme designed to increase the availability of talking therapy treatments. They aim to provide telephone assessment for everyone within four weeks of contacting the service.
You can refer yourself directly to an NHS talking therapies service without a referral from a GP, or a GP can refer you.
To self-refer contact – 01952 457 415 or https://www.nhs.uk/service-search/mental-health/find-an-nhs-talking-therapies-service
For more information go to:
https://www.england.nhs.uk/mental-health/adults/nhs-talking-therapies/
Beam (service for young people (under 25’s)) – Beam can support with anything relating to emotional wellbeing. They offer face to face sessions at their drop-in centres. These are located in Wellington and Shrewsbury. They also offer virtual face to face session which are pre-booked appointments.
You can self-refer through this service and on the below website can register with BEAM to access their services: BEAM Shropshire, Telford, Wrekin | The Children’s Society (childrenssociety.org.uk)
This service is open every day except Fridays and Sundays.
For more information go to:
Crisis support services.
Shout – Shout is a crisis support text line that provides free, confidential support 24 hours a day via text. Text SHOUT to 85258 in the UK to text with a trained Crisis Volunteer.
(Crisis Text Line is not a replacement for long-term counselling, in-person therapy, or a friend)
Childline – Childline is a free, private, and confidential service that you can access online and on the phone. They can provide help and support for people up to their 19th birthday. They can support with a number of issues such as bullying and abuse, mental well-being, your body, and puberty.
Get a 1-2-1 counselling chat online: https://www.childline.org.uk/get-support/1-2-1-counsellor-chat/ or contact them by phone on: 0800 1111
Telford Mind – Telford mind has a listening line that anyone can call if they are struggling open between 10am-5pm Monday to Friday. Call 074348692123
Let’s talk menopause is a support group running monthly at Park Lane Centre, Woodside. Please see flyer for list of dates/times the group runs. There are contact details on the leaflet should you have any further questions about the group.
